<aside> đź’ˇ Troubleshoot your Instagram connection with Creasquare
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If you encounter any problems while adding an Instagram account, check the following solutions to resolve them.
The following steps are mandatory in order to properly set up your instagram account and connect it to Creasquare.
All Instagram accounts start out as Personal by default, but you can convert them to a Business account at any time so that it works with Creasquare. See Add an Instagram connection to find out more.
To access all the Instagram features available in Creasquare, you need an Instagram Business profile connected to a Facebook Page. This is a requirement from Instagram (which Meta owns).
To access all the Instagram features available in Creasquare, your Business profile must be connected to a Facebook Page. Because Facebook owns Instagram, the permissions to manage your Instagram profile are granted to Creasquare through Facebook. You don’t need to publish to the Facebook Page when you use Instagram with Creasquare. Only one Instagram profile can be connected to a Facebook Page and vice versa.
If you need to create a new Page, follow Facebook's help article How do I create a Facebook Page?
You need an Admin or Editor role on a Classic Page type or Facebook access with full control or partial control on a New Page type. See Facebook's help article How do I see what my role is on a Facebook Page? for more information. Only Page Admins can manage roles. See Facebook's help article How do I manage roles for my Facebook Page? to learn more.
If you have made the changes to get the appropriate role on the Page, but are still getting errors that say you need to be an admin, please check out the next help items.
If your business’ Facebook Page is an asset in a Business Manager account, you need management access to it in that account as well.
To connect your Instagram Business profile to your Facebook Page, you need to access the Page’s settings on Facebook. For detailed information, please see Add an Instagram connection for instructions.
Troubleshoot issues with Instagram business connection
When connecting a Business profile, you may encounter one of the following issues after signing in to Facebook.